Shipping and Returns
Standard Next Day Delivery
For all our standard next day deliveries that are under 20 KG, we use the APC courier network, for any parcels over 20 KG we use Viking Transport. With all standard next day deliveries, we offer numerous services (Pre-noon, pre 10 am, pre 9 am, Saturday pre-noon, Saturday pre 10 am, and Saturday pre 9 am), the standard service is pre 5 pm Monday to Friday.
Shipping to Scotland, Nothern Ireland, and offshore Islands may incur an additional cost. This service is not a guaranteed next day service (rare), and orders must be placed before 3pm.
Same Day Delivery
Again, we use APC for all same-day deliveries, APC has the capabilities of transporting the smallest and largest pumps, quickly, and reliably.
For any product in which we don’t have in stock, and the manufacturer does, we can arrange for APC to make a same-day collection direct from the manufacturer and forward on to our client.
With all international deliveries, we only use UPS, they offer an international delivery package when many services. They can ship either via Sea or Air, and offer an express, express plus, express saver, freight and expedited service.
If you wish to collect your order, or have your order collected by a third party logistics company, that is fine too.
With third-party collections, we tend to have this more often with international deliveries.